You Must Understand This If You Run A Website

Posted In: General Chat 

You Must Understand This If You Run A Website

Hello and welcome to this weeks newsletter. Apologies about not getting one out to you sooner, but I’ve been snowed under with one thing or another the past few weeks. The main thing I have been working on is the brand new “D9 Hosting v2” that I talked about in my last newsletter.

I’m delighted to say that everything was finished on Friday and the new site, billing script and features are up and running!

/Cheap Plug Mode

The new features include free domain names, ID protection for your domains, improved affiliate commissions, improved streamlined support – we reply even faster!, PDF invoices and loads more cool stuff! If you are fed up with your current host, why not give us a try: (UK Users)

/Cheap Plug Mode

With the plug out of the way, let’s get started on this edition of my newsletter.

One question I get asked over and over again, is something along the lines of:

“I’ve uploaded an eBook/File/Folder to my web space, but how do I access it?”

The above question is a valid question, and the answer is quite straight forward, but it is vital that you understand the answer!

Understanding the folder structure of your hosting account will make your life so, so much easier. Let me show you how it all works in simple steps.

Step 1

You first need to know what the “root” of your website is. Don’t worry about the confusing terms, all will become clearer later on! The root of your website will depend on your web host but if you use a cPanel based host (like D9 Hosting) then your public_html folder be the root folder.

If you connect to your site using FTP, you will see a similar layout to the one below, you need to double click on the public_html folder to open it up.

*If your host doesn’t have a public_html folder, it may be called “www” or “htdocs”. Some hosts will take you directly into the root directory when you log in. (Godaddy and 1&1)

Step 2

Once you have found your root folder, try uploading a file into to it. When you have uploaded a file into the folder, you can access it by typing in:

Just replace with your own URL, and name_of_file with the name of the file you uploaded! It doesn’t have to be an HTML file, it can be anything you like.

Here’s a real life example for you, my site is, you can see that in the screen shot below I have uploaded a file called “d9hostingbanner1.jpg” to my public_html folder.


Before you read on, see if you can guess what the URL would be to that file. Try it now, if you are right then you will be able to see the banner, if you are wrong then you’ll get an error page.


Did you get it right? If you didn’t, here’s what you should have been typing in:

Remember that everything you upload to your public_html (or root) folder can be accessed simple by adding the name or the file or folder to the end of your URL.

Step 3

Now that you know the address of files in your root folder, let’s move down a level. Let’s say for example that you have a website and you sell eBooks, you would probably want to store the ZIP files in a separate part of your website.

So first of all, we will create a new folder to store these eBooks in, for simplicity we will call the folder “ebooks”. We need to create the folder within our public_html (or root) directory, you can see my example below:


If I were to now upload a file called “” to my “ebooks” folder. What do you think the address would be, try it now with my site and see if you are correct.

Did you get it right? If not, here’s what you should have been typing:

Step 4

Hopefully you should now be able to see how folder structures relate to the web address of your files or folders. I’ll show you one more example just to try and hammer it home a bit more.

In this example, I will create another folder within the /public_html/ebooks folder called “secret_download”, I will then place a ZIP file in that new folder called “”

Can you guess what the address is? Give it a go and look under the pic when you are done.


Hopefully you guessed right, but if not:

That just about wraps it up for this week. Hopefully I’ve explained it well enough but if you have any questions do feel free to leave me a comment.


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